Clients are often asked to determine the best way to transport an object. We always recommend that the truck has GPS as well as security and climate controls, as well as two drivers. Also, when we advise
The truck should, if at all possible, travel on an uninterrupted, straight route. Ask the gallery for confirmation or contact the shipping company directly.
It is recommended to confirm them directly. It is always recommended to keep an official paper trail.
The best thing you can do when a shipping service sends a damaged crate your residence is to deny it
delivery. It will also give the shipper (i.e. the gallery that organized shipping is accountable for deciding on the next steps.
It is imperative to act immediately and address the issue as soon as possible.
Accepting delivery in a damaged container will be an unwise choice.
You are able to inspect the crate/box/tube before you sign off. Before signing off. If you aren't in the area, the container will be damaged obvious damage.