Phones are everywhere


To show that the item was damaged prior to arriving at your home Documentation is crucial. Cameras on cell phones are everywhere.

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 You can verify these directly. It is recommended to keep a written trail.

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 Refuse delivery

 If a shipping firm arrives at your home with a crate that has clearly been damaged while in transit, the most immediate action you can take is to reject the shipment



 delivery. This puts the impetus on the shipping company and the shipper (i.e. The gallery that organized shipping will need to determine what next steps to take.

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 actions and swiftly resolve it.



 Accepting delivery of damaged crates is not a good idea.

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 You are able to inspect and examine the crate/box/tube. Before signing off, please examine the crate/box/tube. You can refuse to sign off if you're not in the office.



 Your doorstep is not a problem, but don't worry you don't have to worry about it, there are steps that you can do to safeguard your investment.



 Take pictures of every single thing, even if no damage is apparent

 To show that the item was damaged prior to arriving at your home Documentation is crucial. Cameras on cell phones are everywhere.

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 You may also record videos of the process of delivery. This includes opening the crate and taking off any artwork, and examining the contents for any damage.

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